Service Page - InterSplit Service Page - InterSplit Service Page - InterSplit

Service

Service Page - InterSplit

Here you will find all relevant information about our company.

Hier finden Sie alle relevanten Informationen zu unserem Unternehmen.

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Service

Hier finden Sie alle relevanten Informationen zu unserem Unternehmen.

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All email addresses at a glance

To better process your request, please find our addresses and your function here. Efficient help with targeted communication...

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info@intersplit.com

for general inquiries and the first point of contact for customers (see contact form)

business@intersplit.com

For business inquiries, press, jobs, and trade

socialmedia@intersplit.com

For social media inquiries such as collaborations or similar

widerruf@intersplit.com

Do you have a specific cancellation or need assistance? Feel free to use this address for more intensive communication.

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We are also happy to assist you by phone.
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Please contact us first in writing by e-mail or using the contact form. We would then be happy to arrange a telephone appointment.

Mobile Phone:

+49 179 6627292

Our opening hours:

2:00 PM - 8:00 PM  Mon-Fri

8:00 AM - 8:00 PM  Sat-Sun

Assistance

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To answer short questions without personal contact, we have created useful FAQs. There you can find appropriate answers and assistance.

To the FAQs

All email addresses at a glance

Um Ihre Anfrage beser bearbeiten können finden Sie hier unsere Adressen und Ihre Funktion. Effiziente Hilfe mit effizienter Kommunikation...

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info@intersplit.com

für allgemeine Fragen und die erste Anlaufstelle für Kunden (siehe Kontaktformular)

business@intersplit.com

Für geschäftliche Anfragen, Presse, Jobs und Handel

socialmedia@intersplit.com

Für Sozial Media Anfragen wie Kooperationen oder ähnliches

widerruf@intersplit.com

Sie haben einen besonderen Widerruf oder brauchen Unterstützung? Nutzen Sie gerne diese Adresse für eine intensivere Kommunikation.

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Auch telefonisch stehen wir Ihnen gerne zur Verfügung.
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Please email us first so we can assist you in writing. We can then arrange a phone appointment.

Mobiltelefon:

+49 179 6627292

Unsere Sprechzeiten:

14:00 - 20:00 Uhr  Mo-Fr

08:00 - 20:00 Uhr  Sa-So

Assistance

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To answer short questions without contact, we have compiled useful FAQs. In them, you can find suitable answers and assistance.

Zu den FAQs

All email addresses at a glance

Um Ihre Anfrage beser bearbeiten können finden Sie hier unsere Adressen und Ihre Funktion. Effiziente Hilfe mit effizienter Kommunikation...

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info@intersplit.com

für allgemeine Fragen und die erste Anlaufstelle für Sie (siehe Kontaktformular)

business@intersplit.com

Für geschäftliche Anfragen, Presse, Jobs und Handel

socialmedia@intersplit.com

Für Social Media Anfragen wie Kooperationen oder Ähnliches

widerruf@intersplit.com

Sie haben einen besonderen Widerruf oder brauchen Unterstützung? Nutzen Sie gerne diese Adresse für eine intensivere Kommunikation.

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Auch telefonisch stehen wir Ihnen gerne zur Verfügung.
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Bitte schreiben Sie uns zuerst eine E-Mail, damit wir Ihnen schriftlich schon helfen können. Gerne können wir danach einen Telefontermin ausmachen.

Mobiltelefon:

+49 179 6627292

Unsere Sprechzeiten:

14:00 - 20:00 Uhr  Mo-Fr

08:00 - 20:00 Uhr  Sa-So

Assistance

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Um kurze Fragen kontaktlos beantworten zu können, haben wir nützliche FAQs erstellt. Darin können Sie passende Antworten und Hilfestellungen finden.

Zu den FAQs

Our service is for everyone

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You'll find everything important on this page. We answer every question with excellent service!

Benefit from quick communication

We answer every question and help you with every problem

We always go the extra mile for our customers 
Customer Service Phone Banner Customer Service Phone Banner Customer Service Phone Banner

Always there for you

Our Customer Service

Customer Service Phone Banner

Unser Service gilt für jeden

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Alles Wichtige finden Sie auf dieser Seite. Wir beantworten jede Frage und das mit einem ausgezeichneten Service!

Profitieren Sie von einer schnellen Kommunikation

Wir beantworten jede Frage und helfen Ihnen bei jedem Problem

Für unsere Kunden setzen wir uns immer ein 
Telefon Kundenservice Banner Telefon Kundenservice Banner Telefon Kundenservice Banner

Immer für Sie da

Unser Kundenservice

Telefon Kundenservice Banner

Your opinion on InterSplit

4.8

are the result of quality, careful work.

Helpful forms for easy communication

Contact form

Easily send us a message using this form. We will assist you immediately and answer any questions you may have.

Fill in now

Cancellation Form

Do you want to return a product or cancel an order? Fill out this template in just a few minutes – we'll take care of the rest.

Fill out now

Helpful forms for easy communication

Hilfreiche Formulare für eine einfache Kommunikation

Kontaktformular

Simply send us a message 

using this form. We will assist you immediately and answer any questions you may have.

Jetzt ausfüllen

Widerrufsformular

Would you like to return a product or cancel an order? Fill out this template in a few minutes - we'll take care of the rest.

Jetzt ausfüllen

Our Tips For Sustainability

To the article

Our Tips for Sustainability

Zum Artikel

How to clean
clothes

How to clean
jewelry

How to Clean
Furniture

How to clean
glass products

Our Tips for Sustainability

Zum Artikel

Wie reinige ich
Kleidung

Wie reinige ich
Schmuck

Wie reinige ich
Möbel

Wie reinige ich
Glasprodukte

Become Our Luxury Partner

Do you manufacture high-quality German luxury goods? Become our exclusive partner and join the InterSplit family. 

Promoting German craftsmanship together

Strengthening German luxury once more

Our Responsibility, Your Future

Are you a German craft business and want to grow further online? As an official partner, we take care of everything you need and put your company on the road to success. Put the work in our hands and enjoy more time for your craft.

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Das bringen Sie mit

You are a German artisan company

You produce high-quality luxury goods, and you do so in Germany

You can quickly process and ship orders

You can be reached at any time (email/phone)

You manage your accounting in a structured way

You are reliable, love your work, and have well-stocked warehouses

What we offer

We completely handle the processing of your online business

With our enormous reach, we connect with customers everywhere

We take care of your marketing and make your products a success

We support you responsibly in every situation

Customer support is part of our service

We cover all shipping costs for online retail

Forging new paths and achieving more together

An official partnership with InterSplit offers you long-term security and strengthens your business, leaving you with more time for your craft. Benefit from expanded sales channels, professional presentation of your products, and support that goes far beyond the usual scope. We take on tasks that are too big for small businesses and create opportunities that allow them to grow. Our vision is ambitious: we want to promote, redefine, and proudly present German craftsmanship – at no additional cost to you. We rely on reliability, clear communication, and a collaboration that is designed for the long term. For further questions or more detailed information, please feel free to contact us.

Maximize orders, delegate work, increase revenue

Through a partnership with us, you can receive more orders and offer your products throughout Europe. We take care of the central tasks and make craftsmanship shine like never before.

You

Marketing

Customer Service

Sales / Online Shop

Delivery Costs

Shipping

Production
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Whether you are already an InterSplit partner or not, we support all craft businesses with their concerns as best we can. If you need help or have questions, you can contact us at any time via the contact form.

For questions, please also take a look 

at our FAQs

Contact Us Now and Become a Partner

Enquire now
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Werden Sie unser Luxuspartner

Sie stellen deutsche und qualitativ hochwertige Luxusware her? Werden Sie unser exklusiver Partner und Teil der InterSplit Familie. 

Gemeinsam deutsches Handwerk fördern

Deutschen Luxus wieder stärken

Unsere Verantwortung, Ihre Zukunft

Are you a German craft business looking to grow online? As an official partner, we take care of everything you need and put your company on the road to success. Hand over the work to us and enjoy more time for your craft.

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Das bringen Sie mit

You are a German craft business

You produce high-quality luxury goods, and you do it in Germany

You can quickly process and ship orders

You are always available (email/phone)

You handle your accounting in a structured manner

You are reliable, love your work, and have well-stocked inventories

What we offer

We handle the complete processing of the online business

With our enormous reach, we connect with customers everywhere

We take care of your marketing and make your products a great success

We support you responsibly in every situation

Customer care is part of our service

We cover all shipping costs from online retailers

Breaking new ground and achieving more together

An official collaboration with InterSplit offers you long-term security and strengthens your business, leaving more time for craftsmanship. Benefit from expanded sales channels, a professional presentation of your products, and support that goes far beyond the usual scope. We take on tasks that are too large for small businesses and create opportunities that allow them to grow. Our vision is ambitious: we want to promote German craftsmanship, reposition it, and proudly present it – for you at no additional cost. We rely on reliability, clear communication, and a collaboration that is designed for the long term. For further questions or more detailed information, please feel free to contact us.

Maximize orders, delegate work, increase revenue

By partnering with us, you can get more orders and offer your products throughout Europe. We take on the core tasks and let craftsmanship shine like never before.

You

Marketing

Customer Service

Sales / Online Shop

Delivery Costs

Shipping

Production
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Whether you are already an InterSplit partner or not, we support all craft businesses with their concerns as best we can. If you need help or have any questions, you can reach us anytime via the contact form.

Für Fragen werfen Sie auch gerne einen Blick 

in unsere FAQs

Jetzt kontaktieren und Partner werden

Jetzt anfragen
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Looking for a job?

We offer many job opportunities with excellent conditions. Apply now and become part of the InterSplit family. 

Secure Job

Turning a hobby into a profession

Creativity and Responsibility

Create your own projects

We are looking for dedicated and creative talents who share our passion for high-quality, luxurious craftsmanship and want to actively shape InterSplit's journey. Unskilled applicants without formal training are also welcome, provided they impress us with above-average skills, initiative, and an outstanding application.

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Our Open Positions (m/f/d):

Programmers & Developers

Expanding our e-commerce division and tackling technical tasks

Marketing & Social Media Assistant

Managing our social media channels, implementing marketing campaigns, and creating advertising content

Accountant

Organization of bureaucracy

Human Resources & Tax Consultant

Managing tax processes and hiring personnel

Logistics Manager

Prepare and manage deliveries, as well as monitor inventory levels and production

Inquire now for more job offers

Workload:

We offer part-time and full-time jobs. The exact working hours and weekly hours will be individually and perfectly tailored to your needs. 

Location:

You will support our team at our Haar location near Munich. Don't live nearby? Thanks to our home office option, you can also work comfortably from home.

What you bring:

You are at least 16 years old

You have above-average knowledge in your field (self-taught or acquired through training)

You have practical experience from your own projects or previous jobs

You are reliable and complete tasks on time

You have a structured and clean way of working

You have the ability to independently solve problems

You are always motivated and consistently deliver outstanding results

We offer:

Individual Working Hours

Plenty of opportunities for advancement

Sicherer Arbeitsplatz

Space for your own ideas and projects

Motivated work environment that supports each other
Laptop Talent Application Laptop Talent Application Laptop Talent Application

We're Looking for Talent

At InterSplit, your academic background or formal training is not the deciding factor. We particularly value self-taught skills that stand out from the crowd. Surprise us with a unique application and convince us of your abilities. Be creative, contribute ideas, and make a positive difference.

 Laptop Talent Application
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Become part of the 
InterSplit family now!

We offer part-time and full-time jobs, either remotely or in our office (Munich).

For questions, please also take a look 

at our FAQs

Contact us now and get a job

Enquire here
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Auf der Suche nach einem Job?

We offer many job opportunities with excellent conditions. Apply now and become part of the InterSplit family. 

Sicherer Arbeitsplatz

Turning a hobby into a profession

Kreativität und Verantwortung

Eigene Projekte erstellen

We are looking for dedicated and creative talents who share our passion for high-quality, luxurious craftsmanship and want to actively shape InterSplit on its journey. Unskilled applicants without formal training are also welcome, provided they impress us with above-average skills, initiative, and an outstanding application.

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Our open positions (m/f/d):

Programmers & Developers

Expanding our e-commerce area and handling technical tasks

Marketing & Social Media Assistant

Management of our social media channels, implementation of marketing campaigns, and creation of advertising content

Accountant

Organization of bureaucracy

Human Resources & Tax Consultant

Managing tax processes and hiring personnel

Logistics Manager

Prepare and manage deliveries, as well as check inventory levels and production

Inquire now for more job opportunities

Workload:

We offer part-time and full-time jobs. The exact working hours and weekly hours will be determined individually and perfectly tailored to your needs. 

Location:

You will support our team at our Haar location near Munich. Don't live nearby? Thanks to our home office option, you can also work comfortably from home.

What you bring to the table:

You are at least 16 years old

You have above-average knowledge in your field (self-taught or through training)

You have practical experience through your own projects or previous jobs

You are reliable and complete tasks on time

You have a structured and clean way of working

You have the ability to independently solve problems

You are always motivated and consistently deliver outstanding results

What we offer:

Individual Working Hours

Many career advancement opportunities

Sicherer Arbeitsplatz

Space for your own ideas and projects

Motivated work environment with mutual support
Laptop Talent Bewerbung Laptop Talent Bewerbung Laptop Talent Bewerbung

Wir suchen Talente

At InterSplit, your education or training is not crucial. We particularly value self-taught skills that stand out from the crowd. Surprise us with a unique application and convince us of your abilities. Be creative, bring in ideas, and make a positive difference.

 Laptop Talent Bewerbung
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Become part of the 
InterSplit family now!

Jetzt Teil der 
InterSplit-Familie werden!

We offer part-time and full-time jobs, either remotely or in our office (Munich).

Für Fragen werfen Sie auch gerne einen Blick 

in unsere FAQs

Jetzt kontaktieren und Job erhalten

Inquire here
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  • To revoke

  • Shipping & Payment

  • Products

  • About InterSplit

  • Partners

  • To the job

Where can I find my order number?

You can find your order number on the invoice that you received from us immediately after your purchase.

Where can I find the article number?

You can find the article number on the respective product pages in the online shop, as well as on your invoice.

How can I cancel only part of my order?

If you wish to revoke only part of the order and not the entire order, you can simply specify the items you wish to return. However, the order number is still necessary for the process

Do I need a reason for withdrawal?

You can withdraw from your order without giving any reason within 14 days of receiving the goods. However, if you wish, you are welcome to provide a reason so that we can improve our service in the future.

Where should I return the goods to?

After you have cancelled the goods, you can send them to the address from which you received them. As we have many manufacturers, each item must be returned to the correct manufacturer. Therefore, this address is also listed on the respective product pages.

When will the purchase amount be refunded after my cancellation?

For security reasons, we can only refund the purchase amount once the respective goods have arrived at the warehouse. If an order that has not yet been shipped is cancelled, we can transfer the purchase amount to you immediately after processing your request.

How long does delivery take?

Delivery usually takes 3-5 days, depending on the order date and destination.

Which countries does InterSplit ship to?

InterSplit delivers to all EU countries, as well as Switzerland. The United Kingdom is excluded and all payments are made in the valid local currency.

Who pays for shipping?

Shipping costs are fully covered by InterSplit, allowing us to provide our customers with a unique shopping experience and financially support our craft businesses.

When is payment due after purchase?

Payment is due immediately after clicking "Buy". The amount will be debited from your account at the same time, depending on your payment method.

What payment methods are available?

We offer a wide selection of popular payment methods.

These include:

 

- Apple Pay

- Klarna

- Mastercard

- Google Pay

- Union Pay

- American Express (Amex)

- Shop Pay

- Visa

- Bancontact

- EPS Transfer

How do I properly care for my products?

Protected storage and regular cleaning have a significant impact on the longevity of your products. If you want to learn more about product care, please read our article, where we provide tips for proper maintenance and cleaning for most products.

Where and by whom are the goods manufactured?

We count over 150 artisan businesses among our partners, allowing us to offer such a wide selection of luxury products. All our partners are located in Germany and produce 100% Made in Germany. You can find their exact location and name on the respective product pages.

What should I look out for with my products?

Our exclusive luxury products require careful handling. All warnings and safety information for our electrical products can be found on the respective product pages and in the operating instructions.

Do I receive a manufacturer's confirmation for each of my products?

For each delivery, you will receive a manufacturer's confirmation, which is prepared by InterSplit itself and completed by the respective manufacturer. This guarantees that the goods are an official InterSplit product and come directly from the manufacturer.

What exactly does "Made in Germany" mean?

All our products are 100% made in Germany and therefore boast excellent quality. The "Made in Germany" label generally requires a value-added share of at least 45%, which we, of course, always meet. While the materials for our luxury goods come from all over the world, the manufacturing takes place in Germany – and that is something we stand behind with our name.

How do we expand our product selection?

We are constantly working on new products with all our partners and can therefore add new products to our range monthly. Since each of our craft businesses is unique, we create luxury items that are available exclusively at InterSplit.

What distinguishes InterSplit from other luxury dealers?

With our huge selection of German, handcrafted luxury goods, we enable an unforgettable shopping experience and actively support German craftsmanship. Our customers and partners always come first. Through our commitment, we make sustainability the basis of good quality and revive traditional craftsmanship.

How important is sustainability to us?

We manufacture high-quality goods in a resource-efficient and environmentally conscious manner. Material remnants are reused, and long delivery routes, rather than detours, are carried out in an environmentally friendly way through CO²-saving journeys.

How does InterSplit support small craft businesses?

Instead of merely acting as a major retailer, InterSplit takes a lot of work off its partners' hands. We handle all marketing, sales processing, and all delivery costs. With our reach, craft businesses benefit, especially in difficult times, during which we will always be helpfully by their side.

What does InterSplit stand for?

At InterSplit, customers and craft businesses always come first. We will support our partners with all their problems and thus revolutionize Germany's craft industry. Through excellent quality and reliable customer service, we provide our customers with a special experience that defines our values as a luxury retailer. Let's grow together and give German luxury a new meaning.

How do I become an official manufacturer for InterSplit?

Would you like to benefit from a partnership with us? Get in touch with us, we'll discuss the details and soon you'll be an official InterSplit partner.

What requirements must my company meet?

To become an official InterSplit partner, excellent quality and reliable communication must be standard. In addition to prompt production, fast delivery is crucial for a long-term and positive partnership. Of course, we will support you every step of the way and are happy to answer any questions you may have.

What are the benefits of a partnership?

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Is InterSplit a reliable business partner?

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What tasks does InterSplit perform?

As a responsible retailer, we take a lot of work off our partners' hands. Retailers no longer have to worry about marketing, delivery costs, processing, and customer service. We are always by your side, even in difficult times, and our reach will help you benefit from increasing sales. 

How does the application process work?

You can apply via our business email "business@intersplit.com" or via LinkedIn. We require a cover letter, your CV, and what sets you apart from other candidates. Be creative and convince us that you have above-average skills. For us, academic background does not count; true - self-acquired - knowledge and ability do.

What qualifications do I need for a job?

To become part of InterSplit, you need knowledge, experience, and joy in what you do. We place great value on self-taught skills, even without formal education. Are you truly good at something, have you gained experience yourself, and have you already achieved your own successes? Contact us and soon you could have a secure job with above-average pay.

What jobs does InterSplit offer?

We offer a variety of job opportunities.

These include:

 

- Programmers

- Marketing Managers

- Social Media Managers

- Online Shop Designers

- Tax Advisors

- Accountants

- Human Resources

- Logistics Managers

 

You want to work for us but don't see your desired job listed? Contact us and convince us of your skills, and become part of the InterSplit family.

How secure is my job at InterSplit?

At InterSplit, we take responsibility and therefore guarantee a secure workplace, a close connection with our employees, and above all, long-term employment contracts.

Where can I work from?

We offer full-time and part-time jobs, as well as remote work. Depending on the activity and place of residence, we can provide you with the best working conditions.

How important is creativity in my work?

Creativity is the foundation of new ideas. Not only was InterSplit born out of creativity, but through it, we have also been able to achieve great things. Even at your workplace, through ingenuity and suggestions, you can find more joy in your work. We listen to every suggestion from our employees and develop the company further with them, reaching new milestones. 
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